SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Style Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikestylestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Be Seen by Everyone! See Everything Better! Enjoy Your Ride! 
es exacta a la descripción dada por el vendedor, llego antes de lo esperado, igual a la promocionada en la pagina, excelente producto.
Excellent Product, LEDs strong and accurate. All as the ad. Well packed in box. Recommend to everyone.
In Kharkov 21 days. Delivered to the whole, packed well. The lantern is beyond praise. It shines very brightly in the dark. Only three modes. The weight is also felt. I did not regret, my money is really worth it. Recommend.
Very good thank you very much for the store shipping to Belgium within a week
Surprised by how quickly this purchase. Made the request on 12/12. Arrived Today 04/01! All in perfect condition! Can buy without fear. Seller note 1000
Arrived pretty fast. The light lasts over 1.5 hours (didn't tried more than that) charges about 3-4 hours. The light is good for riding, let you see around 20m ahead in the dark, sits firmly on the bike.
Product came packed perfectly And confirms the described in ad
Arrived after exhausted buyer protection, contracted company had the product since 26 November and recently delivered it 24 days later
Very good flashlight, working great with its backlight. Great material
Very good only tests and see aresistencia
Delivered lanterns by courier. The rear flashlight does not turn on and does not charge. Maybe I'm doing something wrong... Please write in the reviews how it turns on and whether there were problems with the taillight. After testing, I will write how it behaves in work.
uma ótima potência em ambas as luzes. usar por um tempo pra deixar o feedback. demorou 45 dias para chegar a minha casa e não paguei nenhuma taxa.
Excellent lantern, shines just super, thank you to the store
Product match advertised, well packed and fast delivery! Still not out pedal with flashlight, so have a experience with her back to my statement!! Seller and helpful
Product according to what was described. Still not tested night but the headlight looks very strong and durable, the rear found somewhat fragile. Delivery was very fast, about 20 days to arrive in sp.
He arrived in perfect condition, it has good power in lighting and wine with all the elements mentioned on the page.
veio tudo certinho recomendo muito rápido mesmo não levou 30 dias para o Brasil
Arrived fast. 20 days. Not yet tested but seems a good product.
Light well, gives a feel immense security roads overnight and has a great cost-effective. If I find some problem will update here.
Product as advertised. Looks good, but still not tested.