SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Style Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikestylestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Features
Perfect! Great Flag.
Top lanterns
A good flashlight, but for this money in general. Another tape with Velcro was put as a gift.
Tidy and nicer
Lantern fire!
Delivery to Dnepr in 10 days. Packed in a navel, the box did not crumble. In the minimum brightness of the blinking mode (which is already quite noticeable from afar) worked for 16 hours, which is very good. Bright, the discharge indicator is turned on in about half an hour. I liked the fastening and the clamp-Velcro as a gift. The order is satisfied, with the store did not communicate, and there was no need
Flashlight fire, 5 hours in the middle mode, later switched to powerful, then discharge did not, thank you to the store!!!
Perfect on my Xiaomi
Flashlight bomb, comes in a oringinal plastic packaging, looks very good, all smooth, no any gooseness, traces of glue, etc. Has a flashing mode, with three brightness modes and the same with constant burning. Delivery to the door is less than a week, + a small gift. I recommend it to everyone. To the store Thank you very much.
Speedy delivery. Products as described.
Lantern gun. Light, bright. It would be convenient if there was an additional button for quick shutdown.
The product is good for the second time, I recommend the producer
All right
As the description says, it is quite bright and good manufacture is noted.
Very good! Light and very strong, were well visible at night.
Product as described very strong and also is beautiful, recommend the store sent super fast and very helpful
Flashing cool, made soundly and shines brightly! I drove very quickly, the blinker is very pleased!!!)
It arrived pretty fast, they are very good as and good material, gift came two bands or straps
So far, very happy with the lanterns, shine God. We came to cropivnitsky in 12 days. Time will show how much they will last
A friend ordered this lantern and an elastic band in the first days broke. I asked for a second rubber band, the store did well, put after confirming the order of the girlfriend. The headlight is good, everyone is happy.