SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Style Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikestylestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent Product, arrived in time, something hit the box, but perfect pedals
Make you satisfied
Super mop the design and size of the pedals. They arrived fast
Excellent already installed! It looks and feels good! 23 days later I arrive in Chile
Excellent pedals
Very good pedals, very fast shipping, I highly recommend
Very good pedals, they are huge and with 10 screws on each side, arrived in two weeks in Mexico and came with 2 replacement screws. They have excellent grip but you have to wear tennis with hard sole because the screws fit into soft soles and you feel it on your foot. I recommend them.
Good pedals, they're doing great. They're big and pretty, just what I was looking for. They got here fast.
Good big pedal
All perfect! You'll have to see how they behave over time, the impression is that they look strong and well-built comes with spare parts pins themselves fall some, at the moment nothing to object + 10!
It’s good and works well! Thanks
It's a good product.
Shipping fast and good nail products wholesale glittered.
내용일치 빠른 배송 좋은제품
Great
perfect for big foot. See pictures - shoe size 48. Looks robust and gripy, also 3 extra pins in package. Recommend.
Apart from the box that arrived damaged, the panels are sexy, looks well built and good for wide foot placement. I am happy and loving them. can't wait for the day I try them on my fatbike. I recommend this shop guys.
They arrived super fast I loved them, they have very good grip
Identical to the description, I arrive before the date noted and holy father
Totally fine: the goods arrived quickly and in decent condition. Many thanks, recommendable store.
Arrived fast, perfect and well packed. Installed and made the first Test, is great! Approved! Grip better than the original! Have the stump metal that is the same design, this nylon rockbross had a better grip and is lighter. Top! Recommend! For big feet, mainly.
Top
Thanks !
I haven't tried them yet, but they're rigid plastic, they feel good to the touch, the letters of the pedals came a little wrong
Everything as seen in the picture the box of the same product came a little beaten but by all the others excellent